FAQ

1. What type of jewelry do you sell?

We specialize in handcrafted 92.5 sterling silver jewelry including Rings, Necklaces, Men’s Rings, Pendant Sets, and Chain Sets — all designed to celebrate your style and individuality.

2. Is your silver jewelry real and certified?

Yes. All our products are made with 92.5% pure sterling silver and come with hallmark certification for authenticity.

3. How do I know my ring or chain size?

Each product page includes a detailed Size Guide to help you measure accurately at home. You can also contact our support team if you need help choosing the right size.

4. Can I return or exchange an item?

Yes, we offer a 7-day return or exchange policy on unworn and undamaged items. Please refer to our Returns & Refund Policy page for complete terms.

5. What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Razorpay, and Cash on Delivery (COD) for eligible locations.

6. How long does delivery take?

We usually dispatch orders within 24–48 hours. Delivery timelines range from 3–7 business days depending on your location.

7. Can I track my order?

Yes, once your order is shipped, we’ll send you a tracking link via email or SMS. You can also log into your account to check the order status.

8. Is your website secure for online shopping?

Yes, our website is SSL-secured and we use trusted, encrypted payment gateways to ensure your information is safe.

9. How should I care for my silver jewelry?

Store your jewelry in a dry, air-tight box. Avoid exposure to water, perfumes, or chemicals. Use a soft silver cleaning cloth to keep it shining.

10. Do you offer bulk or custom orders?

Yes, we do. Whether it’s for gifting, weddings, or corporate events, we can create custom packages. Please contact us directly for more information.

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